Guest Registration ( Police Report on our Dashboard) is a new Civitfun product that allows you to automate the submission of guest data to the authorities. In the case of Spain, the information is registered on the SES Hospedajes platform to comply with Real Decreto 933/2021, aimed at all natural or legal persons engaged in lodging activities. The deadline for adaptation to this regulation ends in January 2024.
This procedure, until now, depended on a completely manual process, which meant a significant investment of time for the staff of the different accommodations. The way the integration works is simple: Civitfun collects guest information from your hotel's PMS and automatically sends it to the SES Hospedajes portal. It is also possible to check the delivery status and correct errors from Civitfun's own customer interface (Dashboard) at any time.