If the default sender email in the SMTP configuration doesn't match the one in the Guestlink templates, it's because you have previously manually changed the sender in the Guestlink templates.
- By default, all Guestlink templates use our noreply@civitfun.com email as the sender:
- Civitfun allows you to personalize the sender by configuring your SMTP. In this configuration, you will be asked to add a default sender, which will be applied to all Guestlink templates by default:
- After this, you can further customize your communications with your guests by setting different senders for each template, as long as the domain is the same:
Therefore, if the default sender email in the SMTP configuration doesn't match the one in the Guestlink templates, it is because you have previously customized the sender for the template, and this customization takes precedence. So, if you want to change the sender of a template, you simply need to go to the template, make the modification (ensuring the domain remains the same), and save it.