Once you access the PMS menu of our Dashboard and select Antfor as your hotel's reservation management system, the acronym API (Application Programming Interfaces) appears frequently. This is a set of definitions and protocols used to develop and integrate application software, allowing communication between two applications through a set of rules.
The main difference with the other integration of this PMS (Avalon channel) is that Civitfun channel allows a greater number of functionalities: Online check-in/out, Payment Protection, Upselling and Cross-selling. While Avalon channel only allows a basic online check-in.
Translated to the hotel context, the API is the program that allows the communication between Civitfun and Avalon (Civitfun channel) to be correct and fluid.