Civitfun Help Center

Promoted articles

• 🔧 PMS | Connection and Diagnostic Panel
• 🔎 PMS | How to validate your Online Check-in with the reservation search
• 📤 PMS | How to validate your Online Check-in by sending data to the PMS
• 📥 PMS | How to validate your Online Check-in through PMS data retrieval
• 🌐 How to use Civitfun’s Marketing tools to increase Online Check-in conversion
• ❓ What to do if Booking.com removes the Online Check-in link or shows “Link Removed”?
• 🛠️ How to configure the Check-in online
• 🧭 Quick guide: What information to send to support if data is not being pushed to my PMS
• 🧭 Quick guide: Resend the data from the tablet (T-Paperless)
• 🧭 Quick guide: Check the data entered by the guest during the check-in
• ❓ How to Check if My Online Check‑In Is Working Correctly
• ❓ Why isn’t the online check-in data being pushed to my PMS?
• ❓How can I see the data my guest entered during the online check-in?
• ❓How can I know if my guest has signed the legal documents?
• ❓ What tablets and network conditions are recommended for using T‑Paperless?
• 🛂 Police Authority Connection for Guest Registration
• ⚙️ Opera File Export Configuration in .xml
• 📤 Guest Registration: Sending Data to Mossos or Ertzaintza
• 📡 Common Data Retrieval Errors from PMS or SFTP
• ❓How to force a data upload in the Registration Panel and when should I do it?
• ❓ What to do if the data has not been loaded in the Traveler Registration Panel?
• ❓How to Search and Validate an Export File via SFTP for Guest Registration