Once you access the PMS menu of our Dashboard and choose Ericsoft as your hotel's reservation management system, the acronym API (Application Programming Interfaces) appears frequently. This is a set of definitions and protocols used to develop and integrate application software, allowing communication through a set of rules.
Translated to the hotel context, the API is the program that allows the communication between Civitfun and Ericsoft PMS to be fluid. In other words, they "speak the same language" for a successful integration.