In this article you will learn:
- ✅ What the PMS section is within the Civitfun Dashboard
- 🔌 How the integration with your PMS works
- 🧪 What the Check-in validation is and what it is used for
- 📊 Benefits of self-diagnosis for your team
🌍 What is the PMS section in Civitfun?
The PMS section within the Civitfun Dashboard is the place where you manage the connection between your Property Management System (PMS) and Civitfun.
This module has two main functions:
Technical integration with the PMS
- Allows you to configure the connection with your hotel’s PMS.
- Each integration depends on the specific parameters of the PMS used (e.g. OHIP, Opera, Cloudbeds, Sihot 360, etc.).
- It is essential to complete this configuration correctly so that the data flow works without issues.
Check-in Validation (Self-diagnosis)
Once the PMS connection is established, the Check-in validation will be activated.
- It is a feature designed to test the entire Online Check-in flow directly from the dashboard.
- It allows you to simulate reservation searches, data sending, and data retrieval, checking in real time that the integration works correctly.
- All data shown in these tests are those you have previously configured in your Forms section.
🧪 What is Check-in Validation?
Check-in Validation is a self-diagnosis tool that allows you to:
- 🔎 Search reservations directly in your PMS.
- 📤 Run data sending tests from the check-in form.
- 📥 Verify data retrieval with tools such as T-Paperless.
👉 In this way, you can autonomously verify that the PMS ↔ Civitfun integration works without the need for technical support.
❓ How does Check-in Validation work?
To complement this introduction, you will find specific articles that explain each of the available tests within the Check-in validation:
🚀 Benefits of Self-diagnosis
- ✅ Autonomous detection of common errors.
- ⏳ Time savings in technical support.
- 📊 Greater control over PMS integrations with Civitfun.
- 🔓 More autonomy for internal teams and end users.
❓ FAQ
Do I need technical support to use Check-in Validation?
No. This feature is designed so you can run tests autonomously.
What happens if an error appears during the tests?
The system will show you a detailed message with the reason (e.g. incorrect credentials, timeout, resource not found). This will help you identify and solve the problem faster.
Are the test data real?
Yes. The results you see come directly from your PMS, with the data configured in your active form.
We hope this article is helpful! If you need more information, please contact support@customer.civitfun.com , we will be happy to assist you. 😊✍️