What are Door Opening Platforms?
To enable guests to generate their digital key or PIN code for room access online using the Door Opening module, connecting with a Door Opening Platform is required. This connection is essential as the Door Opening module is not standalone and requires integration with a Door Opening Platform to function properly.
To access this section, click on the button that says "Platform Configuration" in the side menu of the Dashboard.
How can I Connect with my Door Opening Platform?
To connect with your Door Opening Platform through Civitfun, you'll need to navigate to the "Platform Configuration" section in the dashboard. To establish the connection, click on the "Select" button in the platform column and select your Door Opening Platform.
After selecting your Door Opening Platform, you'll see the chosen option. To establish the connection, you'll need to add the Connection data. Click the 'pencil' button to view these fields.
Upon clicking the 'pencil' button, all fields will be revealed. To establish the connection, input the following data:
The connection data will vary depending on the selected platform (as each Door Opening Platform requires different data).
In addition, you can configure several rules to define how you want the system to operate. You can set the check-in and payment status of the reservation along with the check-in and check-out hours.
- Lockflow: Choose the door access system your hotel has contracted with the provider, such as app, PIN, link, QR code, etc.
- Check-in Status: You can set it to "done" or "indifferent." If you set it to "done," the guest must complete the check-in process to access their key. If you set it to "indifferent," guests can access their key regardless of whether they have completed the check-in process.
- Payment Status: You can set it to "paid" or "indifferent." If you set it to "paid," the reservation must be paid for the guest to access their key. If you set it to "indifferent," guests can access their key whether their reservation is paid or not.
- Check-in and Check-out Hours: You can specify the check-in and check-out times during which the guest can access and stop accessing their key. The system will consider the time zone of your hotel's location.
Once the platform is selected and all connection data and configuration is added, simply click the "Save" button to establish the connection.