Frequently Asked Questions
- ❓How to force a data upload in the Registration Panel and when should I do it?
- ❓ What to do if the data has not been loaded in the Traveler Registration Panel?
- ❓How to Search and Validate an Export File via SFTP for Guest Registration
- ❓ What should I do if I detect a recurring error in Traveller Registration data?
- ❓ How to identify the correct file name to validate?
- ❓ How to know which data source is configured for Traveller Registration?
- ❓Why does the error "Error in a guest of the reservation or in the contract" appear?
- ❓ I haven’t received the SES email with my codes, username, and password. How can I access this information?